Orchard Stone delivers UK-wide including Northern Ireland. We pack all of our stone products with protective padding to ensure they arrive to our customers in perfect condition.
We have partnered with a reliable nationwide delivery company to transport goods from our factory direct to your site. You arrange with us the day and approximate time that you would like delivery. On the day of delivery, the delivery team will call you one hour before they are due to arrive.
IMPORTANT – we highly recommend that you wait until we confirm that your stones have been made before you arrange for builders and stone fitters to be on site. This is because delays may occasionally happen. We will arrange a delivery day with you when your stones have been produced and are ready for shipment.
Preparing for a delivery
The delivery vehicles are fitted with a tail lift and will lower the pallets down to roadside level. Please ensure you have a hard standing area with sufficient space for the vehicle to unload your delivery.
Receiving your delivery
We ask that you check your delivery pallet thoroughly, looking for any signs of damage, such as tears or rips in the packaging. In the unlikely event that you do find a damaged item on the pallet, make a note of the item on the delivery signing sheet and get in touch with us so we can arrange a replacement.